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STORE POLICY

Customer Care

At Purely Curls, we’re committed to delivering an exceptional shopping experience. Our Customer Care Team is here to help with any questions or concerns, from product information to order updates.

 

We aim to respond to all inquiries within 24 hours on business days. If your query involves product details, ingredient information, or order tracking, please reach out via email. Your satisfaction is our priority, and we’ll always do our best to resolve issues promptly and professionally.

Email: info@purelycurls.com

Ingredient Disclaimer

Occasionally, our brands update their products, which may lead to slight ingredient changes. We strive to reflect these updates on our website promptly, but for the most accurate ingredient list, please check the product packaging. If you're shopping online and need confirmation about specific ingredients, our customer care team is available to assist.

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